Identify a health care organization for which a significant amount of informatio

Question

Identify a health care organization for which a significant amount of information is available, in books, journals, reports, or on the Internet. Conduct an audit of the organization’s strategic assets based on the information you are able to gather from various sources. The audit you conduct will not be as thorough and detailed of an audit as the organization itself might conduct as you will not have access to the same inside information as internal auditors. Do your best to gather and report the following information.

Start with a general description of the service that the healthcare organization provides. Include the mission statement for the organization. If there is not one, create one you believe would best describe the mission of the organization.

The first part of your audit should address the organization’s historical financial performance and its current financial condition, as described in your textbook. A lot of the necessary data can be found in the organization’s annual report and its filings with the Securities and Exchange Commission (SEC) and state-level government regulatory agencies. Research sources such as business journals, magazines, and other media that report on these types of organizations.

The second part of the audit should describe in as much detail as possible what you consider to be the major resources and competencies of the organization. Use a SWOT chart to categorize the most relevant points (these may be more narrative than quantitatively analytical). Try to identify assets that appear to be unique to the organization and that give it some competitive advantage over its rivals. Also make a note of areas in which the organization is weak, which might be the target of strategic attacks by those rivals.

Now consider the activities that are described in the value chain for this organization. Which do you believe cost the most to perform? What factors do you base your opinion on? What do you believe can be done to reduce the costs, thereby giving this organization a competitive edge?

Finally, consider that this organization would like to set up a satellite office in a nearby city. In this satellite office they will make changes to their processes to address their strengths, weaknesses, opportunities and threats. Develop a mission statement for this satellite office. Create four strategic goals for this office, one for each SWOT category.

Explanation / Answer

Healthcare organisation provides basic services of screening test such as serology hiv, hbv, hcv, dengue, TB etc based on elisa experiments and card screening, urine analyser based screening for clinical pathology, histopathology based screening for various markers, microbiology test, hematology test, biochemistry parameters testing. Lab is well accredited and maintaining data's both hard copy and soft copy format. The organisation works with a mission of providing quality results for patients as fast as possible by maintaining well waste management and hygiene plus sterility in providing service.

On financial level organisation is going through financial crisis based on the account details and research published in the papers as well as enquiries made on staff members information such as late salaries for staff members and doctors salaries pending for four to five months were reported. By going through data's of two months organisation is reaching stability again by maintaining collaboration with other healthcare organisation and hospitals.

The organisation major clients are immigration patient who have to go through all parameters screening for applying visa to foreign countries. They also have collaboration with companies for organising camp screening test in order for hiring process of employees. Also regular outpatient service they are providing on the daily basis. These are the strong points which is making this organisation to survive and weakness that this organisation has is leadership lacking and proper planning in finance that can be worked in future by taking care of these points.

The organisation also has molecular biology department where services are quite costly as test is expensive. Proper marketing is required for this as sample load will increase this will help this department to survive. More samples will maintain the amount of investment this department requires and will help to survive the competition.

Mission for satellite office:

1. Organising the finance department with proper planning.

2. Focusing more on immigration clients as they are strength of organisation.

3. Their opportunity is collaboration with new hospital are increasing samples load and business. More focus on this patient by providing fast service and quality results can improve the financial department of organisation.

4. The competition with the market will be there as they have suffer financial crisis and other organisations can take advantage of this situation by organising camp and other events where they can market their services can help them to survive.

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