Chapter 12 16. Selected vendors become an integral part of the production team’s
ID: 2499374 • Letter: C
Question
Chapter 12
16. Selected vendors become an integral part of the production team’s quality efforts and may contribute to product design.
a. True
b. False
17. Total quality management seeks continuous improvement on product quality and analyzes performance using only nonfinancial measures.
a. True
b. False
18. The two components of costs of quality are costs of conformance and costs of nonconformance.
a. True
b. False
19. Low costs of conformance usually result in high costs of nonconformance.
a. True
b. False
20. The company with the highest ratio of costs of conformance to total costs of quality is the most likely to succeed.
a. True
b. False
Explanation / Answer
16) Selected vendors become an integral part of the production team’s quality efforts and may contribute to product design.
answer
a. true
17) Total quality management seeks continuous improvement on product quality and analyzes performance using only nonfinancial measures.
answer
b. false
18) The two components of costs of quality are costs of conformance and costs of nonconformance.
answer
a. true
19) Low costs of conformance usually result in high costs of nonconformance.
answer
a. true
20) The company with the highest ratio of costs of conformance to total costs of quality is the most likely to succeed
answer
b. false
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