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Two clients are sharing your consulting help this week. One client is a small bu

ID: 3866357 • Letter: T

Question

Two clients are sharing your consulting help this week. One client is a small business called Unforgettable Adventures that organizes exotic tours to Belize, Cambodia, Thailand, Antarctica, Greenland, Peru, and Chile. This business consists of 18 people who each use Windows 7 and four people who use Mac OS X Lion in a wireless network that also has five wireless network printers and one Windows Server 2008 R2 computer. Wireless communications are coordinated through two wireless routers. Although the server is used for centralized storage of files, all of the 22 workstations also have specialized files with information about clients and particular tours. The other client organization is the International School of Chefs (ISC) that has 500 students and 32 full-time and part-time faculty. There are two computer specialists who maintain the servers, workstations, and network. The school has five Linux servers and two servers running Windows Server 2008 R2. One of the Linux servers is used for the school’s Web site. There are eight kitchens used for teaching, 15 classrooms, and two computer labs containing Windows 7 and Mac OS X Lion computers. Only the computer labs use wireless networking. ISC offers a two-year program that includes a full range of cooking courses plus courses in nutrition, health, and restaurant management.

#1:

Unforgettable Adventures has an expensive wireless color laser printer that was set up by a member of the staff and has never worked. When the printer is turned on, its lights show that it is active and not in an error condition. The printer’s print server software was preconfigured for Unforgettable Adventures by the vendor. A new member of the staff calls you for help in getting this printer to work. What actions do you recommend?

#2:

The computer specialists at the International School of Chefs have received funding to purchase network-monitoring hardware. Up to this point when there has been a problem with a network segment, they have called a local company that support networks. Now they plan to do much of this troubleshooting by using their own equipment. They plan to troubleshoot only those portions of the network that have UTP cable and wireless communications. What network-monitoring devices do you recommend they purchase, and why do you recommend them?

#3:

One of the computer specialists at International School of Chefs believes there is a NIC in a faculty member’s office that is creating a broadcast storm. He has noticed that when faculty members arrive to work on one floor of offices, access on their network segment slows down significantly. This is a problem because one of the Windows servers is on that segment. He asks you to recommend a way to monitor for a broadcast storm using software already available in the operating systems they use.

Explanation / Answer

1.) Solution For the Printer Problem

Printers are known for many small errors and sometimes they are locked because of small issues like firing up the printer does not work and issues similar to these.I would recommend some most common steps for reducing the common issues to the printer.

These are the most common steps for getting the printer in working condition.

2.) Network Monitoring Devices

The network monitoring devices that I recommend them to use are as follows:

Hence, these are the network monitoring devices that I strongly recommend to any network setup like the one described in the question.

3.) Broadcasting Storm Using Software in Windows:

Hence, these are the steps for monitoring the broadcast storm using the software available for the operating system.

Please rate the answer if it helped......Thankyou

Hope it hleps......

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