Scenario Image of business peopleThe Sleep Tight! Resort and Conference Center o

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Scenario
Image of business peopleThe Sleep Tight! Resort and Conference Center of Albuquerque, N.M. has a staff of over 300 full time employees and 100 seasonal employees in 10 different job categories. For the past twenty-five years the resort has been run by the Clause family. The Clause family has had experience in running several small motels and were very knowledgeable of the industry. However, while they tried to treat the employees fairly, Mimi Clause, the Manager, knew nothing of proper HR practices and tended to make arbitrary decisions. She left many of the HR decisions to the employment department which consisted of a secretary and an employment supervisor who had been a secretary for Mimi's mother. Eighteen months ago, the family decided to hire Frank Jones as the new Manager of the resort.
After evaluating the current operations, Frank Jones, decided that the Resort was in fairly good shape except for the lack of standardized Human Resource practices. Very little information existed to support any of the past employment decisions, especially in the area of selection. Although Jones does not have any direct experience in HR, he had taken several courses in HRM while in college.
In the last eighteen months, Jones has encountered several problems. He would like you to:
Evaluate the situation and identify the problem Include short bullet point recommendations for each weekly assignment.
1a. Mr. Jones wants to know why you are recommending a formal selection program when the informal system they currently use is less expensive and seems to be working?
1b. Mr Jones wants to know if the Sleep Tight Inn should use performance appraisal data to promote its employees? Why or why not? Scenario
Image of business peopleThe Sleep Tight! Resort and Conference Center of Albuquerque, N.M. has a staff of over 300 full time employees and 100 seasonal employees in 10 different job categories. For the past twenty-five years the resort has been run by the Clause family. The Clause family has had experience in running several small motels and were very knowledgeable of the industry. However, while they tried to treat the employees fairly, Mimi Clause, the Manager, knew nothing of proper HR practices and tended to make arbitrary decisions. She left many of the HR decisions to the employment department which consisted of a secretary and an employment supervisor who had been a secretary for Mimi's mother. Eighteen months ago, the family decided to hire Frank Jones as the new Manager of the resort.
After evaluating the current operations, Frank Jones, decided that the Resort was in fairly good shape except for the lack of standardized Human Resource practices. Very little information existed to support any of the past employment decisions, especially in the area of selection. Although Jones does not have any direct experience in HR, he had taken several courses in HRM while in college.
In the last eighteen months, Jones has encountered several problems. He would like you to:
Evaluate the situation and identify the problem Include short bullet point recommendations for each weekly assignment.
1a. Mr. Jones wants to know why you are recommending a formal selection program when the informal system they currently use is less expensive and seems to be working?
1b. Mr Jones wants to know if the Sleep Tight Inn should use performance appraisal data to promote its employees? Why or why not? Scenario
Image of business peopleThe Sleep Tight! Resort and Conference Center of Albuquerque, N.M. has a staff of over 300 full time employees and 100 seasonal employees in 10 different job categories. For the past twenty-five years the resort has been run by the Clause family. The Clause family has had experience in running several small motels and were very knowledgeable of the industry. However, while they tried to treat the employees fairly, Mimi Clause, the Manager, knew nothing of proper HR practices and tended to make arbitrary decisions. She left many of the HR decisions to the employment department which consisted of a secretary and an employment supervisor who had been a secretary for Mimi's mother. Eighteen months ago, the family decided to hire Frank Jones as the new Manager of the resort.
After evaluating the current operations, Frank Jones, decided that the Resort was in fairly good shape except for the lack of standardized Human Resource practices. Very little information existed to support any of the past employment decisions, especially in the area of selection. Although Jones does not have any direct experience in HR, he had taken several courses in HRM while in college.
In the last eighteen months, Jones has encountered several problems. He would like you to:
Evaluate the situation and identify the problem Include short bullet point recommendations for each weekly assignment.
1a. Mr. Jones wants to know why you are recommending a formal selection program when the informal system they currently use is less expensive and seems to be working?
1b. Mr Jones wants to know if the Sleep Tight Inn should use performance appraisal data to promote its employees? Why or why not? 1a. Mr. Jones wants to know why you are recommending a formal selection program when the informal system they currently use is less expensive and seems to be working?
1b. Mr Jones wants to know if the Sleep Tight Inn should use performance appraisal data to promote its employees? Why or why not?

Explanation / Answer

Answer: 1a.

Mr. Jones wants to know that we are recommending a formal selection program when the informal system they currently use is less expensive and seems to be working because of the following reasons as below

·       Long term strategic approach: The Sleep Tight Inn is having around 300 employees, thus it has a good size and it needs to be professionally developed so that it develops the basic professional environment required for such type of organizations. Thus it needs to have long term strategic approach so that it develops the competitive edge and growth in-line with the future and strategic requirements. Thus in order to have long term strategic approach, the firm needs to have formal selection process instead of informal selection process, so that the firm develops the required competency and capability in the HR function which will help them t manage the future requirements of the firm.

·       Informal approach is not suitable for firm having 300 employees: The informal approach is not suitable for the firm having more than 300 employees. Thus the formal process is become a basic need for the organization.

·       Long term skill set and expertise required: The formal process will help to select the candidates with skill set and expertise suitable for long term development and strategic requirement of the firm.

·       Market Alignment of job profiles: Since the firm is large enough, it needs to align itself with the market requirements in order to be market competent.

Answer:1b.

Mr Jones wants to know if the Sleep Tight Inn should use performance appraisal data to promote its employees…. Yes the Sleep Tight Inn should use the performance appraisal data to promote its employee because of following reasons as below

·       Data driven performance appraisal system brings positive impact on the employees

·       Data driven performance appraisal system brings better motivation among employees

·       Data driven performance appraisal system creates the right, ethical and people accepting performance culture and environment.

·       This is best approach for the organization and such approach strengthens the organization.

·       This brings the quality work culture and employees willings to support such approach.

·       This is the latest management approach suitable for the organization.

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