Organizational Behavior: Robert Katz divides the essential managerial skills int

Question

Organizational Behavior:

Robert Katz divides the essential managerial skills into three categories: technical,human, and conceptual.

Technical Skills-The ability to apply specialized knowledge or expertise

Human Skills-The ability to work with, understand, and motivate other people, both individually and in groups

Conceptual Skills-The mental ability to analyze and diagnose complex situations.

The managers will be effective in these roles when he possesses the required skills, understands the organization and its employees properly. However, some key facts about life at work:

-Organizations are complex systems

-Human behavior in organizations is sometimes unpredictable

-Human behavior in an organization can be partially understood

-There is no perfect solution to organizational problems.

In an Organization, employees do not have the luxury of not working with or relating to other people. Therefore, to be effective in an organization, it is imperative that an employee learns about human behavior, explore how to improve his/her interpersonal skills and begin to manage his/her relationships with others at work. These are the areas where knowledge of Organizational Behaviour can make a significant contribution to the employee’s effectiveness.

Required:

1. Describe the three Essential Managerial Skills and state why they are important to effective management. Write 150 words.

Write your own words. Don't copy from anywhere and Chegg's solution.

Explanation / Answer

TECHNICAL SKILLS-AS THE NAME SUGGESTS ITS THE TECHNICAL KNOWLEDGE ABOUT THE COMPANY AND HOW THE COMPANY ACTUALLY DOES WHAT IT DOES, IE USING DIFFERENT TECHNIQUES TO SOLVE VARIOUS PROBLEMS THAT MIGHT OCCUR

THIS SKILL IS IMPORTANT FOR LOWER LEVEL OF MANAGERS SO THAT THEY CAN GET THE WORK DONE BY THE STAFF WITH EASE

HUMAN SKILLS- IT IS THE KNOWLEDGE OF A MANAGER WHICH SHOWS HOW WELL HE/SHE CAN ADJUST WITH THE PEOPLE, HERE LEADERSHIP AND MOTIVATION PLAY A BIG PART AS THEY ARE CONSTANTLY NEEDED

THIS IS MOSTLY USED BY THE MID LEVEL MANAGERS

CONCEPTUAL SKILLS- IT MEANS HAVING THE SKILLS TO ACTUALLY FORSEE AND PLAN IN ADVANCE FOR THE FUTURE, IT IS THE KNOWLEDGE AND AND ABILITY OF A MANAGER TO THINK BEYOND, SUCH SKILLS ARE REQUIRED TO OVERSEE THE POLICIES REGARDING SALES, MARKETING AND PROMOTION ETC

THIS IS REQUIRED BY THE TOP LEVEL MANAGERS AND CRITICAL FOR THEM AS THEY NEED IT TO PLAN AHEAD AND USE THE OPPORTUNITIES BEFORE THE COMPETITION

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